Privacy Policy

At Hatzio, we are committed to protecting your privacy and ensuring that your personal information is handled securely. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following types of personal information from you:

Personal Identification Information:

Name
Email address
Phone number
Shipping and billing address.

Non-Personal Identification Information:

Browser type
IP address
Device information
Referring URL
Website usage data (via cookies)

2. How We Use Your Information

We use the information collected for the following purposes:

Order Processing: To fulfill your orders, process payments, and ship products.
Customer Support: To respond to inquiries, provide assistance, and resolve any issues.
Personalization: To customize and improve your shopping experience by showing you relevant products.
Marketing: To send promotional offers, newsletters, or updates about new products (only if you have opted in).
Improving Website Performance: To analyze website traffic, user behavior, and trends in order to enhance the website’s functionality.

3. Sharing Your Information

We respect your privacy, and we do not sell or rent your personal data to third parties. However, we may share your data with trusted third-party service providers for the following purposes:

Payment Processing: To securely handle your payment information.
Shipping Partners: To fulfill and deliver your order.
Marketing Tools: To assist in email campaigns and advertising (if applicable).
Analytics Tools: To monitor website performance and improve user experience.

These third-party service providers are bound by contracts to keep your information secure and use it only for the specific services they provide.

4. Data Security

We take the security of your personal data seriously. We use industry-standard encryption technologies (such as SSL) to protect your information during transmission, and we store data in secure databases.

Although we work hard to safeguard your data, no online transmission or storage system is 100% secure. Therefore, we cannot guarantee the absolute security of your data.

5. Cookies

Our website uses cookies to enhance your browsing experience and gather information about visitors. Cookies are small files placed on your device that enable features such as remembering items in your shopping cart or keeping you logged in.

You can choose to disable cookies through your browser settings, though this may limit some functionality of our website.

6. Your Rights

As a user of our website, you have the following rights regarding your personal data:

Access: You have the right to request a copy of the personal information we hold about you.
Correction: You may request that we update or correct any inaccuracies in your personal data.
Deletion: You may request the deletion of your personal data, subject to certain legal requirements.
Opt-Out: You can opt-out of receiving marketing emails at any time by clicking the “unsubscribe” link in our emails.

To exercise any of these rights, please contact us at privacy@hatzio.com.

7. Third-Party Links

Our website may contain links to third-party websites (e.g., social media or external payment gateways). We are not responsible for the privacy practices of those websites. We recommend reviewing their privacy policies before sharing any personal information.

8. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child under 13, we will take immediate steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to periodically review this page for the latest information on our privacy practices.

10. Contact Us

If you have any questions about this Privacy Policy or how your personal data is handled, please contact us at:

Hatzio Customer Support
Email: info@hatzio.com
Phone: +94 702020335